Pandemic-related drop in enrolments and delays in student visa approvals causing chaos for RTOs

Pandemic-related drop in enrolments and delays in student visa approvals causing chaos for RTOs

The pandemic has caused a sharp drop in enrolments at many Registered Training Organisations (RTOs), with some seeing a decline of up to 80%. This is due to a combination of factors, including the closure of international borders and the processing, postponement or cancellation of many overseas student visa applications.

Student visa approvals have also been delayed due to the pandemic, further compounding the problem. This has created a great deal of uncertainty for RTOs, which are already operating on tight margins.

The result is that RTOs are facing significant financial challenges, with some even having to close their doors. The Malka Group (TMG) is the recent training organisation that closed its door because of a drop in income and the substantial delays in processing student visa applications.

This has a knock-on effect on the Australian economy, as RTOs contribute millions of dollars each year.

The situation is particularly dire for those RTOs who rely heavily on international students, as they now face an uncertain future.

Many RTOs are now facing closure, as they cannot continue operating under these conditions. This is having a devastating impact on the Australian economy, as well as disrupting the lives of thousands of students.

The Australian government needs to urgently address this issue and provide support to RTOs to ensure they can continue operating. This includes providing financial assistance, fast-tracking student visa approvals, and increasing the number of places available for international students.

Without action, many RTOs will be forced to close their doors, causing immense hardship for both students and staff. The time to act is now.

The learner guide and presentations should not be the only source of answers for your students’

One of the biggest mistakes that students and some trainers/assessors can make is to think that the learner guide and presentations are the only sources of answers for summative assessments. This is not the case! The assessor should be looking for evidence that the student has actually understood the content and can apply it in a real-world context. Copying and pasting from the learner guide or presentations do not demonstrate this understanding and should likely lead to a not-yet-competent grade. So what should students do instead?

The best way to prepare for summative assessments is to make sure that the students have a thorough understanding of the content. This means going beyond just reading or listening to the material – students need to be able to explain it in their own words and apply it to real-world situations. A great way to test their understanding is to try and teach the content to someone else. If they can explain it clearly and answer any questions they have, then the trainers/assessors know they’re on the right track!

Another useful strategy is to create a mind map or summary of the key points for each topic. This will help students to remember the main points and will also give them something to refer back to if they get stuck during an assessment.

Finally, don’t forget that as an assessor you should be available to help – if they’re not sure about something, they should ask! You must be able to give them guidance and feedback that will help them improve their understanding.

If your students are only relying on the learner guide and presentations for their answers, they may also be at risk of plagiarism. Plagiarism is when someone copy-and-pastes text from another source without giving credit to the original author. This is considered cheating and can lead to serious consequences, like getting expelled from school.

To avoid plagiarism, make sure your students understand that they need to answer questions in their own words. They can use the learner guide and presentations as a resource, but they should not copy verbatim from these sources. Instead, they should paraphrase the information and cite any direct quotes.

If you’re not sure how to teach your students about plagiarism, there are many resources available online, such as this article from the Purdue Online Writing Lab https://owl.purdue.edu/owl/avoiding_plagiarism/index.html

So, don’t rely on the learner guide and presentations as the only source of answers for summative assessments. Make sure your learners understand the content thoroughly and can apply it in a real-world context. If they do this, they’ll be well on their way to success!

Assessment tools to support observation using simulation

Simulation can provide a realistic environment in which to observe and assess student performance. A variety of assessment tools are available to support observation using simulation, including checklists, global rating scales, observation guides and structured debriefing. Each has its own strengths and weaknesses, and the choice of tool should be based on the specific learning objectives for the simulation session.

Checklists are often used to assess basic technical skills, such as handwashing or equipment setup. They are easy to use and can be completed quickly, making them ideal for high-volume simulated experiences such as mass casualty drills. However, checklists may not capture more complex aspects of student performance, such as decision-making or team communication.

Global rating scales are another common assessment tool for simulation. These scales allow observers to rate a learner’s overall performance on a specific task or scenario. They are often used in conjunction with checklists to provide a more comprehensive assessment of student performance. However, global rating scales can be subject to observer bias, and it can be difficult to compare ratings across different learners.

Observation guides should be used as a way to focus observations and should not be used as a means of recording every single detail of the simulation.

Structured debriefing is a process in which the learner and observer(s) reflect on the simulation experience together. This type of debriefing can be beneficial in helping the learner to identify areas of improvement and develop a plan for addressing them. However, structured debriefing can be time-consuming, and it may not be feasible to use this approach for large-scale simulations.

The information collected through an effective assessment tool can then be used to help inform instructional decision-making. Additionally, using simulation for assessment can help reduce bias in evaluations, as it allows all students to be assessed on an equal footing. Therefore, simulation should be considered as a possible assessment tool to support observation in order to improve student learning outcomes.

It is also important to note that assessment tools should not be used in isolation, but rather should be used in conjunction with other methods of assessment such as debriefing and post-simulation discussion. By using a variety of assessment methods, educators can more accurately identify areas of strengths and weaknesses for individual students.

The choice of assessment tool should be based on the specific learning objectives for the simulation session. Checklists, global rating scales, and structured debriefing are all valid options for assessing student performance in simulation. The most appropriate tool for a given simulation will depend on the nature of the task or scenario being simulated, the number of learners participating, and the time available for debriefing.

An overview of assessment evidence

Assessment evidence in the VET sector refers to the process and methods used by assessors to gather, generate and judge the quality of evidence for the purpose of making informed judgements about vocational competence.

It includes how assessors:

  • Design and select assessment instruments
  • Plan and conduct assessments
  • Interpret and use assessment results as evidence of a student’s claim of competence

There are different types of assessment evidence that can be used in the VET sector, including:

Direct evidence: This is generated when an assessor observes a candidate undertaking a task or activity, or when the candidate provides a first-hand account of their own performance.

Indirect evidence: This is generated from sources other than the candidate themselves, such as witness testimony, video or audio recordings, or documents produced by the candidate.

Anecdotal evidence: This is information that is not directly related to the candidate’s performance, but which may nonetheless be useful in making a judgement about their vocational competence. This could include information from references, employer feedback, or third-party observations

Direct Evidence

Training and assessment in the VET sector relies heavily on direct evidence.

This is because learners in the VET sector are typically engaged in practical, hands-on activities that allow assessors to directly observe their skills and knowledge in action.

Direct evidence can take many forms, but it typically includes:

  • Observations of learners carrying out tasks
  • Interviews with learners about their experiences and learning
  • Products or artefacts produced by learners as part of their learning (e.g., essays, drawings, models)

Assessment tasks specifically designed to test specific skills or knowledge areas.

Direct evidence is usually collected by assessors during the normal course of teaching and assessment activities.

However, it can also be collected through specialised assessment tasks or activities that are specifically designed to assess particular skills or knowledge areas.

One of the advantages of using direct evidence is that it provides a clear link between the evidence and the relevant skill or knowledge area. This can make it easier for assessors to make judgements about whether a learner has demonstrated the required level of proficiency.

Another advantage of direct evidence is that it can be very specific. This means that it can provide detailed information about what a learner knows and can do, which can be very useful for diagnosis and planning purposes.

However, there are some disadvantages of using direct evidence. One of these is that it can be time-consuming and expensive to collect, especially if specialised assessment tasks are required.

Another disadvantage is that direct evidence is often open to interpretation without proper benchmarking in assessor’s copy of the training and assessment resources. This means that there can be scope for assessors to make different judgements about the same piece of evidence, which can lead to inconsistency in assessment decisions.

Indirect Evidence

Indirect evidence is often used to supplement direct evidence in order to get a more holistic picture of the learner’s achievement.

Indirect evidence has its advantages and disadvantages.

Advantages of indirect evidence:

  • Can be used to assess a wide range of skills and knowledge
  • Can be less time-consuming and expensive to collect than direct evidence
  • Can be used to assess learners who are not able to physically perform a task

Disadvantages of indirect evidence:

  • May be less reliable than direct evidence
  • May be prone to bias
  • May not provide as much detail as direct evidence

Indirect evidence can be collected in a number of ways, including through

  • questionnaires,
  • tests, and
  • interviews.

Each method has its own advantages and disadvantages.

Questionnaires:

Advantages:

  • Can assess a wide range of skills and knowledge
  • Can be administered to a large number of people at once
  • Can be relatively quick and easy to administer

Disadvantages:

  • May be subject to response bias
  • May not provide as much detail as other methods such as interviews or observations

Interviews:

Advantages:

  • Can assess a wide range of skills and knowledge
  • Can provide more detail than other methods such as questionnaires or tests

Disadvantages:

  • May be time-consuming and expensive to administer
  • May be subject to bias
  • May not be able to assess a large number of people at once

The type of evidence used will depend on the particular assessment context and the purpose of the assessment.

For example, direct evidence may be more appropriate where a candidate’s practical skills are being assessed, while indirect evidence may be more suitable for assessing theoretical knowledge.

Anecdotal evidence

Anecdotal evidence is also known as “Supplementary evidence”

As the VET sector continues to grow and evolve, so too does the need for high-quality training and assessment. A key part of ensuring that training and assessment are of a high standard is the use of evidence-based practices.

One type of evidence that can be used to inform training and assessment practices is anecdotal evidence. Anecdotal evidence consists of stories or accounts of events that have been experienced by an individual or group. This type of evidence can be useful in providing insights into the effectiveness of different approaches to training and assessment.

However, it is important to note that anecdotal evidence should not be used as the sole basis for decision-making. Rather, it should be used in conjunction with other forms of evidence, such as research evidence, in order to make informed decisions about training and assessment practices.

It is important that assessors use a range of evidence sources to build up a comprehensive picture of the candidate’s competence.

This will help to ensure that the assessment is fair and accurate and that any judgement made about the candidate’s vocational competence is well-informed.

Identify contextualisation needs based on the candidate and, where relevant, the candidate’s workplace

Based on the assessment resources, you need to identify the contextualisation needs of the candidate. This may include:

  • The specific industry or sector in which the candidate works
  • The specific job role or roles that the candidate performs
  • The specific tasks that the candidate is required to perform in their job role(s)
  • The specific knowledge, skills and attributes that the candidate needs to possess in order to perform their job role(s) effectively
  • The specific workplace environment in which the candidate works
  • The specific organisational requirements of the organisation in which the candidate works.

Once you have identified the contextualisation needs for the candidate, you will need to determine how these needs can be met. This may involve:

  • Modifying the assessment resources to make them more relevant to the candidate’s specific industry, sector, job role(s), tasks, knowledge, skills and attributes
  • providing additional resources to the candidate that are specifically related to their industry, sector, job role(s), tasks, knowledge, skills and attributes
  • ensuring that the assessor is familiar with the candidate’s specific industry, sector, job role(s), tasks, knowledge, skills and attributes.

It is important to ensure that the contextualisation needs of the candidate are met as this will enable the candidate to demonstrate their true capabilities and potential during the assessment process. By meeting the contextualisation needs of the candidate, you will also be ensuring that the assessment process is fair, valid and reliable.

Writing an RPL assessment

When you are writing an RPL assessment, it is important to keep the principles of assessment and the rules of evidence in mind. These two things will help ensure that your assessment is fair and accurate.

The principles of assessment are:

  • The assessment must be fair
  • The assessment must be flexible
  • The assessment must be valid
  • The assessment must be reliable

This means that the assessment should accurately measure what it is supposed to measure, be consistent in the way it measures it, and be free from any bias. Relevant evidence is evidence that directly supports the claims being made in the assessment. Reliable evidence is evidence that is trustworthy and can be verified.

The rules of evidence are:

  • Evidence must be valid
  • Evidence must be sufficient
  • Evidence must be current
  • Evidence must be authentic

The evidence must be authentic, current and directly related to the learning outcomes being assessed. The evidence must be sufficient in order to demonstrate that the learner has achieved the learning outcomes.

When writing an RPL assessment, there are a number of ways to meet the principles of assessment and rules of evidence. We at CAQA include the following:

  • Self-check questionnaire booklet
  • Competency conversation booklet
  • Demonstrations and practical observations booklet
  • Third party booklet
  • RPL Assessor copy with benchmarking responses
  • Comprehensive mapping document to the training product

A self-check questionnaire for the candidate. This will help to assess the candidate’s skills and experience. They also help to identify any gaps in your knowledge or understanding of the qualification requirements.

The competency conversation is also an important part of the assessment process, during which the assessor will ask questions about the candidate’s skills and experience.

Demonstrations and practical observations may also be used as part of the assessment process. Demonstrations and practical observations allow you to see the students and what they can do and gives you a chance to see them in action.

Third-party booklet assists in collecting evidence from third-party personnel.

Finally, the assessor should have a copy of the training product mapping document to ensure that all areas of the product have been covered.

Keep these things in mind when you are writing your RPL assessment and you will be sure to create a fair and accurate assessment.

The assessor must also have the relevant expertise and experience to assess the work according to principles of assessment and rules of evidence. The assessment process can vary depending on the provider you are using, but all RPL assessments should be fair, transparent and based on evidence.

If you are unsure of how to write an RPL assessment, it is advisable to seek assistance from an experienced RPL assessor. We at CAQA Resources have 1000s of RPL kits developed, if you would like to see a sample, send us an email at info@caqa.com.au.

In their first meeting since the election, education ministers face a ‘massive’ teacher shortage

The nation’s unprecedented teacher shortage will dominate discussions between Australia’s education ministers on Friday 12th of August 2022, their first meeting since the federal election.

The issue of heavy workloads, and how shifting expectations of a teacher’s role and responsibilities are impacting retention rates, is also expected to be high on the agenda.

In an attempt to address the teacher shortage, a number of states are expected to put forward proposals that would see financial bonuses offered to high-performing teachers, university fees for teaching degrees lowered and the use of employment-based degrees expanded.

It is hoped that these measures will help make teaching a more attractive profession and encourage more people to enter the field.

With teacher shortages already being felt in many parts of the country, it is hoped that these measures will help alleviate some of the pressure on schools and ensure that students are able to receive the quality education they deserve.

The teacher shortage has been caused by a number of factors, including an ageing workforce and a decline in the number of people studying teaching at university or people living the sector because of the workload and other reasons. The problem is particularly acute in rural and regional areas, where there are often not enough teachers to fill all the positions.

The government is hopeful that the measures under discussion will help to attract more people into the profession and alleviate the shortage. However, some experts have warned that the problem is likely to get worse before it gets better.

With the retirement of baby boomers and the decline in the number of people studying teaching, the teacher shortage is expected to continue for some time. This means that it is vital that the measures under discussion at the Education Ministers Meeting are successful in attracting more people into the profession.

The Australian Education Union and the Independent Education Union of Australia, which together represents 250,000 educators, said the working conditions of teachers needed to be addressed.

A recent survey found teachers were working an average of 57 hours a week, while more than eight in ten said their workload has increased since March 2020.

During the IHEA Dual-Sector Network conference, Sukh Sandhu addressed issues and changes in the VET sector.

A recent conference of IHEA Dual Sector Network recognized ASQA’s effort to change its focus from person-centred to system-oriented auditing.

ASQA was also commended for focusing on continuous improvement and self-assurance rather than solely on compliance. Their website includes many more fact sheets and information related to education and training opportunities, which is really helpful for the entire industry.

In addition, it was mentioned that it will be interesting to see how ASQA works as an assurance body for training packages and supports industry clusters.

There were, however, a number of challenges discussed as well, including:

A clear set of guidelines on what’s expected of RTOs – ASQA needs to ensure that it provides clear guidelines regarding what’s expected of each RTO for each clause and the standard. Hence, we should attempt to remove ambiguities to the best of our ability and focus on quality assurance and students throughout the process.

Greater transparency around each and every clause and requirements:

Regulations and requirements must be transparent around each and every clause. There were a number of examples given, including publishing information related to credit transfers, but the second paragraph mentioning best practices that RTOs can follow is very confusing for the industry as in our experience, auditors have audited training organisations on “best practices” rather than compliance requirements. So, what requirements should the training organisations follow? Best practices or compliance requirements or both? To ensure compliance with the regulatory requirements, the regulatory body should clarify this.

Greater flexibility in delivering training and assessment

After COVID-19, we live in a world that requires a lot of flexibility in training and assessment, as well as the regulatory body’s ability to promote and regulate it.

Improving data collection and monitoring

Instead of focusing on tools that are outdated or do not meet client and employer satisfaction requirements, we should focus on tools that are current, reliable and useful.

Development of the new standards

Several of our previous editions has discussed the Department of Education and Training’s work on developing new standards for registered training organisations, which will be published next year. Before they become legislation, these standards should be released to the public so that industry stakeholders can provide feedback, as well as the regulatory body and the Department of Education and Training can receive feedback on their validity and usefulness.

The other topics included:

  • The delivery of high-quality training and assessment services
  • The regulatory body providing clear benchmarking
  • Auditors going through regular professional development training and moderation activities
  • Subjectivity that comes into play when auditing and monitoring compliance of training organisations
  • ASQA supports and validate their outcomes
  • The issues with finding minor administrative issues or issues those have no effect on student’s training and education as non-compliance
  • Assisting the sector and stakeholders in a collaborative manner

At the conference, representatives of ASQA took notes on the main points and promised to revisit them at one of the next IHEA conferences.

Why should you trust CAQA Resources as your RTO training resource provider

As a Registered Training Organisation (RTO), you need to ensure that the training resources you use are of the highest quality. CAQA Resources is an Australian provider of quality-assured training materials, so you can be confident that our products will meet your needs. We offer a wide range of online and offline training materials, including manuals, workbooks, slideshows, e-learning modules, assessment tools and more.

CAQA Resources has been providing RTO training resources for over 10 years, and our team of experts have a wealth of experience in the VET sector. We understand the unique requirements of RTOs, and we’re dedicated to providing high-quality resources that will help your organisation deliver outstanding training. CAQA Resources has a strong reputation in the RTO sector as a trusted and reliable partner. We have worked with many of the leading RTOs in Australia, and we are proud to be able to say that we have helped them to achieve their training goals.

All of our RTO training resources are developed by qualified subject matter experts, and they undergo a rigorous quality assurance process to ensure they meet the highest standards. We also offer a range of flexible delivery options, so you can choose the format that best suits your needs. CAQA Resources is committed to providing RTOs with the resources they need to succeed. We offer a money-back satisfaction guarantee on all of our products, so you can be sure you’re getting the best value for your investment.

When you choose CAQA Resources as your RTO training resource provider, you can be confident that you are making the best decision for your business. We will work with you to ensure that your training is delivered in a way that is most effective for your organisation, and we will always be available to offer advice and support when needed.

When you are looking for high quality, engaging and realistic training resources for your RTO, CAQA Resources should be your first port of call. Here’s why:

  1. We have an excellent track record in providing quality training resources that meet the needs of RTOs across Australia. CAQA Resources has been providing training resources to RTOs for over 10 years, and we have a proven track record of delivering high quality, engaging and effective resources. Our team has extensive experience in developing eLearning, mLearning and offline courses, simulations and other types of training materials, and we are always up-to-date with the latest trends and technologies in the respective industries.
  2. Our team of experienced instructional designers and educationalists are passionate about creating content that is engaging and realistic, yet easy to use and understand.
  3. Our extensive range of vocational and work-placement booklets are second to none, and provide students with all the information they need to succeed in their chosen field.
  4. Our SCORM compliant files make it easy to integrate our resources into your existing learning management system.
  5. Our customer service team is always on hand to answer any queries you may have, and our prices are extremely competitive.
  6. We are an Australian-owned and operated company with a commitment to providing the best possible service to our RTO clients.
  7. Our resources are realistic, engaging and up-to-date. We provide comprehensive support to our RTO clients, including regular updates and advice on changes to the vocational education and training (VET) sector.
  8. CAQA Resources offers a complete solution for RTOs, from initial consultation and needs analysis through to course development, delivery and evaluation. We will work with you to understand your specific needs and requirements, and we will develop a bespoke solution that meets your exact requirements.
  9. CAQA Resources always uses the latest technologies and approaches in the development of our training resources. This means that your students will have access to the most modern and up-to-date learning materials, and you can be confident that they are using the best possible resources to gain the skills and knowledge they need.
  10. As an RTO, you have specific training needs that must be met in order to comply with the Standards for Registered Training Organisations (RTOs) 2015. CAQA Resources has a deep understanding of the RTO sector and we know what it takes to develop high quality training resources that meet the requirements of the Standards.

If you’re looking for quality training resources to help your RTO deliver the best possible training programs, look no further than CAQA Resources. Contact us today to learn more about our products and services.

CAQA Resources – New training and assessment resources

This month’s new training and assessment resources:

Coming soon:

Please email us at info@caqa.com.au for more information.

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